terms and Conditions
Each model made by By Giraluna is governed by specific measurements published in our measurement table, which will make it easier to choose the correct size. By confirming your purchase you accept having previously taken the measures to choose the product.
By Giraluna as a brand has limited material of fabrics, so each model will have the option of available fabrics. Renewing photos whenever necessary or attaching photos of the available materials.
Returns & Exchanges.
What is your guarantee?
1.- By Giraluna is only responsible for defects that make it impossible to use each garment correctly, such as manufacturing errors, materials in poor condition, faulty finishes.
2.- No changes are made by mistake in the choice of sizes, since each model has a table of measurements by which the customer's figure must be measured before making the purchase.
3.- The client will have a maximum period of 7 working days to request By Giraluna the return for defective garments, or those with manufacturing defects.
Shipping and logistics.
All you need to know!
1.- The shipment of the garments made by By Giraluna is made by companies not related to the brand, so By Giraluna is not responsible for weather delays or subject to extreme conditions.
2.- Shipping costs are calculated by the shipping and logistics company, considering the location of each buyer.
3.- The buyer will be able to calculate his shipment through the tariff linked on the web.
4.- The dispatch methods are not modifiable by the customer, and when making the purchase he accepts the shipping method proposed by By Giraluna. By formalizing the purchase, the customer accepts these terms and conditions.